Dynamics 365 no longer fits the process.
Teams rely on workarounds, enter information twice or lack one shared way of working.
SENIOR CONSULTANCY · MICROSOFT SPECIALIST
Get more from
Dynamics 365
and Power Platform.
Practical advice, strong architecture and hands-on delivery. I help organisations connect their processes, applications and data.
Arthur HospersSolution architect & hands-on consultantFROM COMPLEXITY TO COHERENCE
ProcessesApplicationsData
STRONG ARCHITECTUREDynamics 365+ Power Platform
Solutions that work.
From architectureto delivery
2006→
Working with Dynamics CRM / 365
2018→
Independent consultant
Architecture + delivery
One senior point of contact
EXPERTISE
Control of the whole.
Attention to the details.
From complex processes and fragmented systems to solutions that work in practice.
01
Process and CRM redesign
Simplifying processes and making Dynamics 365 fit the way the organisation works.
Explore expertise02
Solution Architecture
Scalable, maintainable solutions built on deliberate architectural choices.
Explore expertise03
Integrations and data
Connecting systems, information flows and applications.
Explore expertise04
Hands-on delivery
From concept and prototype to implementation and continuous improvement.
Explore expertiseWHEN SHOULD YOU BRING ME IN?
When you need both
overview and execution.
For challenges that are too substantive for advice alone and too important to build without clear architecture.
Sales, Service and Operations work in isolation.
Information, documents and accountability get lost at handover points.
Architecture decisions are blocking progress.
The team needs direction on data, security, integrations, ALM or the role of Power Platform.
An implementation is stuck or becoming too complex.
The solution needs simplification, an independent view and someone who can intervene hands-on.
A team temporarily needs senior leadership.
Consultants and developers need clear choices, technical direction and practical guidance.
An idea needs to become concrete quickly.
A prototype or focused first release should prove what works before a broader investment.
MY APPROACH
From challenge
to progress.
The right solution starts with the work people need to do. Then we make it concrete, one step at a time.
How I work01
Understand
Start with the question behind the question. Where does work slow down, and what needs to improve?
02
Design
Turn insight into direction, with clear choices and priorities.
03
Build
Build and validate together, moving towards a working solution in manageable steps.
04
Embed
Create a solution that keeps working, with attention to ownership and handover.
WORK IN PRACTICE
Concrete challenges.
Practical solutions.
An anonymised selection of engagements where process, architecture and delivery came together.
Explore the examplesAnonymised client work
DYNAMICS 365 SALES · PROCESS DESIGN
Redesigning Sales and CRM processes
From lead and opportunity to quotation, documents and the handover to Operations.
View the exampleAnonymised client work
FIELD SERVICE · CUSTOMER SERVICE
Improving Field Service and Customer Service
Connecting customer contact, SLAs, planning, execution and feedback in one service chain.
View the exampleAnonymised client work
POWER PLATFORM · AI · INTEGRATIONS
Automation and integration with Power Platform
Connecting documents, email and external systems while automating repeatable work.
View the exampleAnonymised client work
POWER APPS · POWER PAGES · DATAVERSE
Purpose-built apps and portals
Focused applications for processes where standard Dynamics 365 is not the best fit.
View the exampleThese examples are based on completed work. Client names and identifying details have been removed.
ABOUT
Arthur Hospers.
Architect and maker.
I combine process knowledge and solution architecture with the practical mindset of a builder.
My background is in organisational and process improvement. I have worked with Microsoft Dynamics since 2006 and became a full-time Dynamics consultant in 2011, working at Macaw, InSpark and Avanade. I have worked independently since 2018.
You work directly with me: I help define the direction and can translate it into a working app, automation or integration. When the challenge calls for it, I bring in specialists from my network.
More about meINNOVATION · KICKSTART365 AI
The future of
Dynamics 365 delivery
Alongside my consultancy work, Kickstart365 is building a platform where consultants and AI agents work together on Dynamics 365 and Power Platform solutions, with clear human decision points and control.
A GOOD CONVERSATION IS THE START
Ready to move your
organisation forward?
Let’s meet and discuss where the biggest opportunities are.